During opening hours
AAI has a department that guarantees service of your systems within 24 hours’ time from 8am to 12pm and from 1 :30pm to 5 :00pm Monday through Friday.
Within the framework of our partnership with our customers, we encourage service by telephone. To facilitate the identification of the installed equipment we have developed an application to manage the sites by computer.
The nearby teams in our sales shops guarantee our contract customers an optimal quality of service.
Outside opening hours
AAI makes a permanent standby number available to its contract customers allowing us to handle all requests for intervention.
Service is scheduled with the customer’s agreement
Initial Training Course
AAI creates personalized technical materials so that our customers can be acquainted with the steps to follow in the case of a fire or untimely alarms.
This training takes place at our customers’ companies in meeting rooms or on site with transmission of personalized documents.